Stay in touch with Scripps Health Plan

Have a question? Choose one of the following points of contact or use our online form.

Scripps Health Plan Customer Service

Toll-free 844-337-3700

TTY: 888-515-4065 for the hearing and speech impaired

8 a.m. to 5 p.m., Monday - Friday

Please see the office closure schedule for observed holidays. 

Scripps Health Plan

Mail Drop: 4S-300

10790 Rancho Bernardo Road

San Diego, CA 92127

Prescription Drug Coverage 

MedImpact Customer Service


Acupuncture and Chiropractic Coverage

American Specialty Health Plans of California, Inc.

Customer Service


Mental Health and Substance Abuse Services

Cigna Behavioral Health


Contact us

To protect your privacy, please do not send personal medical information or request medical advice through this form. If you have questions about your care, please call your doctor directly.

Observed holidays

Scripps Health Plan will be closed on the following holidays in 2021:

  • Friday, January 1 - New Year’s Day
  • Monday, February 15 - Washington’s Birthday
  • Monday, May 31 - Memorial Day
  • Monday, July 5 - Independence Day (Observation) - Sunday, July 4 - Independence Day 
  • Monday, September 6 - Labor Day
  • Thursday, November 25 - Thanksgiving Day
  • Friday, November 26 - Day After Thanksgiving 
  • Friday, December 24 - Christmas Day (Observation) - Saturday, December 25 - Christmas Day
  • Friday, December 31 - New Year’s Day (Observation) - Saturday, January 1 - New Year’s Day